Shipping policy
Shipping Policy
we strive to ensure your order arrives on time and in perfect condition.
Processing Time
• Orders are processed within 2-5 business days (custom wigs may take 7-14 business days).
• During peak sale periods, processing times may be extended due to high order volume. We appreciate your patience.
• Processing times do not include weekends or holidays.
Shipping Options & Estimated Delivery
Shipping Method Estimated Delivery Time
Standard Shipping 5-10 business days
Express Shipping 2-5 business days
International Shipping 7-21 business days Varies
• Delivery times may vary due to customs, weather, or courier delays.
• Once your order ships, a tracking number will be sent via email.
Shipping Costs – Non-Refundable
• Shipping fees are non-refundable, as they are paid to the courier.
• If a product refund is issued, shipping costs will be deducted from the refund amount.
For any questions, contact us